The current economic climate continues to have an adverse impact on many organizations. With many IT investments now stuck in a holding pattern, there is a bright spot! Spending in support of Regulatory Compliance and Information Security continues. The catalysts fueling this continued level of investment center around: increasing regulatory requirements, the need for better process automation, and a requirement for improved levels of reporting.
Target Areas of Investment:
The target areas of investment (designed to address this ever growing set of needs) focus around the elements of Governance, Risk and Compliance (GRC). Better defined:
- Governance: the improvement of process effectiveness, which will lead to better overall performance measurability.
- Risk: the ability to determine the acceptable level of risk, and the probability that the risk will occur – and measures to manage / mitigate the risk.
- Compliance: the assembly of policies and IT controls that provide decision support, designed to address multiple regulations - if required.
For many organizations today, the approach taken to GRC is less then efficient, and often times difficult to measure and enforce. Investing in the Three P’s (People, Process and Technology) in support of any GRC initiative is imperative. Like anything – it’s not without risk, especially when times are tough. But what’s the alternative? Lack of awareness, the presence of unnecessary and unknown risk, or even (heaven forbid) – a breech!
Be Prepared for the Unpredictable:
The sign of a good GRC program is to be prepared for the unpredictable. No one could have predicted 9/11 and it’s even more difficult to predict what risks lie ahead, their potential impact, and more importantly the ability to proactively address them! Without the necessary resources, and a structured program – the task at hand becomes almost insurmountable. This is why an investment in GRC makes so much sense.
I was chatting with one of our customers the other day, discussing the level of progress his firm had made towards the creation of a GRC program, and he had some very interesting insight.
He stated, in the early stages of the development of our GRC program…the meetings were very time consuming, and lacked structure…largely because of the lack of resource and investment. However, over time – we were able to convince the company’s business leaders to view the concept of GRC as a strategic part of our business – and with that support came greater investment. By increasing the level of investment, it allow us to add more structure – and invest in tools that will help advance our efforts. It’s been an real win, and we’ve seen drastic improvements in our ability to measure and manage risk! – CISO, Medium High Tech Company.
The Three P’s:
The ability to add structure and measurability are the basic values that will be realized by the development of a GRC program. The key to success is moving your GRC program from the “tactical” to the “strategic” creating a program that better aligns IT with the objectives of the business. The recommended components required to develop such a program are as follows:
People
- You’ll need Executive sponsorship. Without it, the program will fail.
- Hire the right people…with the skills and passion to get the job done.
- Empower those you hire, giving them the authority to take action, but with authority comes accountability.
Process
- Design and implement process that drives efficiency, which will then impact the potential for risk and impact cost.
- Leverage well recognized framework standards (i.e.; ISO, ITIL, NIST, etc) to develop, measure and manage policies and controls.
Technology (Tools)
- Automation of critical to perform tasks that are standing in the way of current progress this is key.
- Implement the use of tools that can accurately assess your current state of security / compliance – with automated remediation, which will help drive down both risk and reduce the cost of operation.
- Require nothing less than reporting that clearly illustrates your current condition, with information that will help with decisioning, and support any ongoing form of regulatory requirements.
By investing in the right combination of People, Process and Technology – you’re well on the way towards developing a first rate GRC program! The result – greater efficiency, the reduction of risk, and significant cost savings!
Dave Eike
Shavlik Technologies